This Privacy Policy explains how we handle any information you choose to provide when using our website. We only collect the minimum information necessary to respond to enquiries or provide a requested service.
1. Information We Collect
We only collect information that you voluntarily provide through:
- Enquiry forms
- Quote requests
- Direct communication (email or telephone)
This may include:
- Your name
- Email address
- Telephone number
- Basic service details
We do not collect IP addresses, browser details, or behavioural data for analytics or tracking.
2. How We Use Your Information
Information you provide is used only to:
- Respond to enquiries
- Provide quotes
- Arrange or discuss cleaning services
We do not use your information for marketing unless you explicitly request updates.
3. No Data Sharing
We do not sell, rent, or share your personal information with external companies or advertisers.
Information is used solely for communication between you and our service.
4. Data Security & Retention
We take reasonable steps to protect any information you provide.
Information is retained only for as long as necessary to handle your enquiry or service request, after which it may be securely removed.
5. Your Rights
Under UK GDPR, you may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information
- Withdrawal of consent
To exercise your rights, please contact us using the enquiry form on the website.
6. External Links
Our website may link to other websites. We are not responsible for the privacy practices or content of those sites.
7. Contact
If you have questions about this Privacy Policy, please contact us through the website’s contact form.